“I needed replacement glass for a large framed print I've had hanging around for years. Found Excel Glass Ltd online and found it was literally 5 min drive from my home. A quick phone call with a polite and friendly employee guided me straight to their premises. 15 mins later I left with the perfect sized glass required! Staff were friendly and helpful and knew their stuff. I even had the wrapped glass carried and placed safely into the rear of my car by the guy who measured and cut it ! Great service. Will definitely use again ! 5 stars”
Rita Overend
“My sincere thanks for your kindness on behalf of Excel Glass for the recent excellent support provided to me in replacing some glazing units in our family home. All the lads who carried out the work were excellent in their job and were very professional in the execution of the process. They were a great ambassador for the company; working clearly and effectively. I am delighted with all of the work carried out and want to express my deepest thanks for a JOB WELL DONE!”
Stanley
“John and I would both like to say it has been a pleasure dealing with Excel Glass. From the first telephone call, to the last person on site, all your staff have been courteous and thoughtful. We appreciate especially that whenever they or you said staff would be on site they were. This made the two jobs so much easier for us as we are not always around. They were tidy and left the place clean. Both the jobs look great! John is delighted at the external noise reduction that today's replacement unit has achieved.”
J Picton
“It's great to have somewhere local that makes glass to order. I needed some toughened glass to replace a broken door for a vivarium. Excel answered the phone promptly and took my order. 10 days later I got a text telling me it was ready to collect. It seems to be popular as there were a few other people collecting their orders when I arrived. I would recommend this business.”
George Mcllwaine
“Thank you sincerely for the marvellous service you provided me with in getting my window replaced recently. From the minute I called you, I was assured that nothing was a problem and that you would be able to get the all -important matching Georgian bar. I would also like you to pass on my thanks to the team who removed the old window and fitted the new one in a friendly and extremely efficient manner. It may be all in a day's work to you, and a broken window is a fairly minor thing in anyone's book but I did not need the hassle and you made sure there wasn't any. I will make sure to recommend your company to anyone I know who needs new or replacement windows.”
D Walsh
“Excellent service and the double glazed units, I ordered, where made very quickly and at a very good price.
Mark Hatton
Outstanding!!”
“Just a note to let you know that my wife and I are very pleased with the replacement windows and and with the prompt efficient way in which the installation was carried out. Please convey our thanks to your workmen for a 'FIRST CLASS' job. They executed the change the changeover with the minimum inconvenience to us and left the place 'spick and span.'”
J Coleman
“We are absolutely delighted with our new glass in our new front door. Perfectly in keeping with a 110 year old house and the door looks stunning! As if it has always been there!
The design is brilliant, the quality is outstanding and we cannot wait until better weather to leave the outer door open so that everyone in Whitehead can admire the glass!
Dave who measured and installed, is an absolute gentleman. He advised us and guided us well. Thank you for your patience and for your hard work. I will recommend Excel Glass to everyone±”
T Waugh
“A massive thank you to Excel Glass for all of their help. It is lovely to get someone who really wants the best for the customer - your kindness was much appreciated. Thank You!”
J Coleman
“I write to thank you and your team for coming on the 26th June and for all their hard work in completing the job. I am absolutely delighted with my new window. It is great to enjoy the view once again and the standard of work is A*. Thank you once again!”
T Waugh
“I would like to take this opportunity to thank you for the trouble you have taken and for the attention to detail. I am very pleased with the finished door. It has been greatly admired & I am doing a great PR Job for your firm! Please pass on my thanks & appreciation for a job well done to Marie and all of the team.”
P Jordan
“I write to thank you and your team for coming on the 26th June and for all their hard work in completing the job. I am absolutely delighted with my new window. It is great to enjoy the view once again and the standard of work is A*. Thank you once again!”
L Logan
“I wanted to compliment you on your service and in particular the actions of one member of your staff. I was recently in the market for new sliderobes but having moved to my first home I was completely clueless. I did some research and then an uncle recommended Excel Glass. I ordered the doors about a fortnight ago and any staff I spoke to were extremely helpful on the phone. The team at Excel Glass throughout the entire process were amazing; their attitude and willingness to go above and beyond is something so rare in customer service these days. You have a workforce to be proud of!”
J Woods
“All to often people are quick to complain after receiving poor customer service, which is why giving great customer service is key to any business being a success in today's market. With this in mind I would like to say that I was on the receiving end of some great customer service from one of your sales team.”
P Devlin
“Very many thanks for all the time you spent with Ann & myself ,explaining just how you would go about the work we requested. The end result is magnificent & we would just like to say a big 'THANK YOU' for all you did.”
Ann
“Thank you so much for the incredible service you provided this morning. Your management to get our window handle replaced within an hour of talking to you is second to none. I couldn't believe it when the Excel van pulled into the driveway and he quickly and efficiently replaced the handle with no fuss. I truly appreciate your help. Thank You.”
S Carter
